Gene Juarez Salon & Spa

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Manager Associate

Manager Associate

ID 
2017-1465
# of Openings 
1
Job Locations 
US-WA-Tacoma
Posted Date 
7/28/2017
Category 
..

More information about this job

Overview

At Gene Juarez Salons and Spas, we strive for excellence in all that we do.  We define “Our Culture” by “how we do things here”. While there may be many ways to deliver a service, we believe that through “The GJ Process” our clients are provided with a consistent world class experience. We offer career opportunities for team members who are passionate and dedicated to delivering a “wow” client experience while offering expert services.

Responsibilities

  • Drive profitability in all aspects of salon and spa operations while remaining brand appropriate and relatable;
  • Create a welcoming, learning and nurturing environment for all GJ employees and customers to promote sales and service success;
  • Be a committed leader dedicated to continuous improvement;
  • Build strong sales and customer service relationships with clients through inspiring and motivating the team into action.
  • Set the tone, pace, and consistently role model key sales and service behaviors with every team member creating an optimal guest service and purchase experience;
  • Ensure consistent execution of Gene Juarez Salons and Spa's policies and procedures;
  • Administer applicable safety programs for the store, employees, and clients; Embrace brand direction by continually educating employees on product knowledge within the salon and spa team;
  • Teach and live brand execution, both visual and experiential by role modeling a commitment to the "GJ Way";
  • Ensure merchandising and visual standards are organized, clean and presentable, maintaining brand philosophy and direction;
  • Ensure employee appearance appropriately reflects the Gene Juarez brand image;
  • Have a strong commitment to artistic excellence, wellness and caring for community;
  • Minimize employee turnover rates by taking time to effectively on-board new employees, set clear performance expectations, train, coach, and develop staff;
  • Identify and implement strategies to improve productivity;
  • Develop employees in their career path;
  • Own and be responsible for inventory control;
  • Facilitate implementation of company learning/training programs, follow-up and monitor performance to ensure transfer of learned skills on-the-job.

Qualifications

The ideal candidate will possess:

  • An extraordinary commitment to providing outstanding service; internally and externally;
  • Extremely strong leadership skills; talented director of internal and external positive guest relations; a general team builder;
  • Interpersonal skills; verbal and written communication skills and listening skills
  • Follow- through skills; the ability to check for understanding after direction is given
  • Basic math skills, strong organization skills, and the ability and enjoyment of multi-tasking;
  • A proven track record of increasing experience and responsibility;
  • An ability to adapt to changing work environment/responsibilities;
  • Effective interpersonal and team skills;
  • An Associates degree (A.A.) or related work experience;
  • A Minimum of five years of retail management experience in a fast paced setting;
  • Proficient PC skills including spreadsheet and word processing skills;
  • Beauty industry experience a plus;
  • Management team and supervision experience.

As part of our standard hiring process for new employees, employment with Gene Juarez Salons and Spas will be contingent upon successful completion of a background check.

 

More about Gene Juarez:

The first Gene Juarez Salon was opened in downtown Seattle in 1971. As Seattle's first contemporary fashion salon, the company introduced Seattle customers to best in class service, artistry and innovative European haircutting techniques. A few years later, in 1974, the second Gene Juarez Salon location opened inside the original downtown Seattle Nordstrom on Fifth Avenue, offering a connection to fashion and world-class service to our clients.

Since then, through our commitment and dedication to our clients, artistry and innovative education, Gene Juarez Salons & Spas has grown to 10 salon & spa locations and two cosmetology schools. Since day one, Gene Juarez Salons & Spas has been locally owned and operated in the Pacific Northwest.