Gene Juarez Salon & Spa

Returning Candidate?

Client Service Lead - Full Time

Client Service Lead - Full Time

More information about this job


At Gene Juarez Salons and Spas, we strive for excellence in all that we do.  We define “Our Culture” by “how we do things here”. While there may be many ways to deliver a service, we believe that through “The GJ Process” our clients are provided with a consistent world class experience. We offer career opportunities for team members who are passionate and dedicated to delivering a “wow” client experience while offering expert services. 











Essential Duties and Responsibilities

Reporting to the General Manager of the salon and spa location, the Client Service Lead assists in the success of the salon and spa by ensuring that all brand standards, policies and procedures are followed in the absence of a Senior Manager. 



Qualifications and Skills Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The ideal candidate is confident, organized, professional and creative, as well as an adept problem-solver, who possesses the following qualities:

  • Work requires willingness to work a flexible schedule;
  • Strong communication, problem solving and organization skills;
  • Must be a self-starter that enjoys hands-on responsibilities, with a mind geared towards supporting and advocating for policies and procedures;
  • Passion for providing outstanding customer service;
  • Ability to adapt to changing work environment/responsibilities;
  • Effective interpersonal and team skills.


Education Requirements and Work Experience:

  • Previous Hotel/ Reception/ Concierge experience a plus;
  • Minimum one  year office/salon experience in a fast paced setting;
  • Proficient PC skills including spreadsheet and word processing skills.

 As part of our standard hiring process for new employees, employment with Gene Juarez Salons and Spas will be contingent upon successful completion of a background check.