Gene Juarez Salon & Spa

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Retail & Client Service Specialist

Retail & Client Service Specialist

More information about this job


Gene Juarez Salons & Spas thrives on providing first class services both in client facing positions and behind the scenes.  The Retail  & Client Service Specialist wears different hats efficiently, ensuring that client-facing operations and artist facility operations run smoothly.  If you are a dynamic, friendly professional who thrives in a fast paced environment with evolving responsibilities and challenges, apply now!


REPORTS TO: Salon & Spa Director


This role will be responsible to:

  • Receiving incoming shipments, and restocking shelves throughout the day;
  • Update retail display shelves and marketing displays per written/visual guide from Merchandising Manager;
  • Maintain cleanliness, stock levels and orderliness of product shelves,
  • Maintain organization of haircare product dispensary,
  • Greet and check-in clients upon arrival, explaining salon and spa services;
  • Conclude visit with a smooth checkout process, utilizing computer systems to receive payment, confirm and or book future appointments

Act as liaison between designers, therapists and clients to ensure the ultimate salon & spa experience



Our ideal candidate will possess the following:

  • High attention to detail and accuracy
  • Ability to work independently and in a team setting and follow written/visual instructions with little aid
  • Data entry skills
  • Strong organizational and math skills
  • Basic knowledge of Microsoft Outlook and Excel; ability to learn new computer program(s)
  • Flexible scheduling availability
  • High school diploma or G.E.D.
  • Positive, friendly, and courteous attitude
  • Excellent communication and interpersonal skills
  • Consistent attendance with excellent work ethic


Desired qualifications & skills:

  • Previous visual merchandising experience
  • Previous customer service experience in the luxury beauty industry

 As part of our standard hiring process for new employees, employment with Gene Juarez Salons and Spas will be contingent upon successful completion of a background check. Gene Juarez Salons & Spas is an equal opportunity employer.