Gene Juarez Salon & Spa

  • Appointment Scheduler – Mountlake Terrace – Full Time

  • Overview

    Gene Juarez Salons & Spas is now hiring talented Inbound Appointment Schedulers & Call Center Agents! Become part of an award-winning team and reap the benefits of working for an amazing employer! If you’re a Customer Service Rockstar, or a human simply looking to begin a career in the beauty industry, we want to hear from you!  

     

    Benefits:

    • Competitive pay;
    • Flexible Scheduling (We are open 7 days a week; Mon-Fri 8:00am-8:00pm, Sat 8:00am-7:00pm, Sun 8:00am-6:00pm)
    • 401k with employer match;
    • Paid time off;
    • Healthcare package for Full Time employees;
    • Complimentary “New Hire” Service;
    • Passport Unlimited Membership;
    • Generous Salon, Spa, and Retail Discounts.

    Responsibilities

    Call Center Agent Responsibilities include but are not limited to:

    • Accept calls and create appointment reservations for all 10 Salon locations;
      • No outbound or cold calling! J
    • Have a clear understanding of all services and treatments provided within our various locations;
    • Provide a seamless experience for the client, offering guidance to products and services within our company;
    • Create a positive and engaging experience with every client you speak with.

    Qualifications

    Call Center Agent Qualifications:

    • Available to work during operating hours (8:00AM-8:00PM);
    • Excellent communication and interpersonal skills;
    • Consistent attendance with an excellent work ethic;
    • Strong computer (keyboard skills).

     

    As part of our standard hiring process for new employees, employment with Gene Juarez Salons and Spas will be contingent upon successful completion of a background check.

    Gene Juarez Salons & Spas is an equal opportunity employer.

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